Medicare email scam: How to protect yourself

By Hayley July 5, 2018
Image: Stay Smart Online

A nasty scam is targeting Australians via their email accounts - here’s how to make sure you don’t get stung.

The Australian Government issued a warning this week via their Stay Smart Online site:

"Scammers have set up a clone of the myGov website to trick you into sharing your login and bank account details.

”The scam starts with a phishing email that looks like it is from Medicare, asking you to update your Electronic Funds Transfer (EFT) details, so you can start receiving payments for Medicare benefits and claims."

The email looks like this:

The link in the scam email leads users to a replica of the myGov website. Once logged in, the fake site then asks for the user’s secret security question and answer, then their bank details. 

The easiest way to spot the fake site? The URL ends in .net - where the official site ends with

The best way to stay safe? Don’t click on any emails you get from ‘Medicare’ or ‘myGov’ - no matter how real they appear. As the official site states, “myGov will never send you a text, email or attachment with hyperlinks or web addresses.”

More tips at the Stay Smart Online site.